Volunteers are a vital part of having a successful student ministry. Student pastors cannot effectively run their student ministry on their own. They need a team of committed volunteers who love Jesus and love students. Once a student pastor gets a few of these volunteers on their team they then have to decide how they will go about training and coaching them.
I use to get so overwhelmed with thinking through an effective strategy for training my student ministry volunteers. Part of the problem was in how I was assuming that training had to take place. I assumed the only way to train them was to have weekly or monthly meetings where the training took place. I even tried this during one of my first years in student ministry and found out very quickly how difficult it was to get all my leaders there and to actually make it enjoyable for the ones that did show up. After that I went to the other extreme and pretty much did no training. Both were not good and certainly not healthy for our volunteers or the student ministry. I have now found a decent balance in how I train and coach my volunteers. It involves less consistent meetings (who doesn’t love less meetings) and instead a focus on a few major training events throughout the year, ongoing coaching via social media, and the use of helpful resources. Below are more details on those things.
Two major training events. Instead of meeting consistently throughout the year we hold two major training events. One is called Equipped and happens before the school year program kicks off. The second is a mid-year training (we don’t have a catchy name for that one) that happens in January. Equipped is a half-day training event that involves fellowship (we provide food and time for leaders to connect with one another), worship, training sessions (both live and via video), and of course a bunch of free gifts (we try and shower our volunteers with gifts as a way to say “thank you” in advance for the work they are going to put in during the school year). The mid-year training event is shorter and more about touching base and seeing how everyone is doing. We do this one following Sunday worship services and provide lunch for our volunteers. We debrief the year so far and talk about what’s coming up. We also do one training session that is sometimes live and other times done via video. Doing two major training events has been a huge hit with our volunteers. Many of them have very busy schedules and this allows them to actually be at our training events. It also helps us plan these events out and do our best at making them quality events for our volunteers.
Ongoing social media coaching. A few years ago I created a Facebook group just for our volunteers. One of main reasons I created it was to have a quick way to communicate details about upcoming events and such with my leaders. I’ll be honest, the group tends to be used mostly for just that type of thing still. However, one thing I have done and plan to do more of is use it to coach up my volunteers. I can do this through posting articles and videos that may help them minister to students. I can also post quick notes of encouragement to them throughout the year. There are many ways to use a Facebook group like this for our volunteers.
Helpful resources. It’s hard to come up with new training material yourself. There is almost too many resources out there to even try. In addition to great books (that most or not all of your volunteers will probably never read) there are some great online resources that you can use to train your volunteers. You can use these resources at training events (as we did this year) or as an ongoing thing throughout the year with your leaders. Here are some helpful online resources you can use – Download Youth Ministry (grab a DYM silver or gold memersbip and get access to a library of training videos) DYM University (not free but worth the cost), and LeaderTreks. There is more stuff out there but these are three places I go consistently for resources to use when training my volunteers.
Training and coaching volunteers looks different in every student ministry. Student pastors will do well not to just copy what another ministry does but instead find a plan that works for their ministry and volunteers.